🛡️ Safe Gaming

km98 Responsible Gaming

Gaming is entertainment, nothing more. Here you will find the tools, tips, and contact channels you need to protect yourself and play safely.

Play the games you love — play them wisely


km98 is built for players in Myanmar, and our goal is to help every player enjoy themselves without it affecting their lives. We believe that whether you are playing slots, live casino, or football betting, you should always be in control of your gaming budget.

Gaming is not a problem in itself — but it can become one if it gets out of hand. That is why km98 provides self-control tools, limit settings, and 24/7 support for players. Responsible gaming is the best choice for you and the people you care about.

On this page you will find 21+ age restrictions, personal control tools, warning signs of problem gambling, and support resources.

The control tools we provide


Deposit Limit

You can set your own daily, weekly, or monthly deposit cap. The limit takes effect immediately, and removing it requires a 24-hour cooling-off period — so you stay safer.

Session Time Limit (Time-Out)

You can request a time-out from 1 day up to 6 weeks. Your account can only be reopened once the period is over and cannot be accessed in between — the best tool for anyone who wants to plan their gaming time ahead.

Self-Exclusion

If you want to stop gaming for a longer period, you can request self-exclusion for 3 months, 6 months, or 1 year. During the period, you will not be able to play or make any changes — we handle this commitment firmly, no questions asked.

24/7 Myanmar-Language Support

If you are having any issues related to gambling, you can reach our Live Chat (in Myanmar language) any time, day or night. We are also here to help you set account limits.

21+ Age Restriction

Only players aged 21 and above may access km98. Date of birth is verified when an account is opened, and verification documents may be requested if there is any doubt. Access by anyone under 21 is strictly prohibited.

View Gaming History

Check your deposit, withdrawal, and gameplay records at any time. Know exactly how much you have played and for how long, so you can make better decisions.

Warning Signs of a Problem


If any of the following signs appear, contact us as soon as possible or use the self-control tools right away.

If you keep playing to try to win back money you have lost — this is called "chasing losses" and is a serious warning sign.

If you promised yourself you would not play but you are playing again — this means you are finding it hard to control yourself.

If you are borrowing money to play or spending beyond your income — you are heading toward a financial crisis.

If you feel unhappy or angry when you are not playing — gambling may have gone from entertainment to addiction.

If gambling is damaging your family, work, or relationships — request our protection tools immediately.

Practical Tips for Playing Safely


  • 01 Set a budget before you start playing — stop once that amount is gone.
  • 02 Set a time limit for your play sessions — taking short breaks leads to better decisions.
  • 03 Do not treat gambling as a way to earn income — always remember it is entertainment only.
  • 04 Avoid gambling while drinking alcohol or using drugs — it can affect your judgment.
  • 05 Do not play when you are feeling down after a loss — you are more likely to make poor decisions at that time.
  • 06 Firmly avoid playing with borrowed money or wages you have not yet received.
  • 07 If you can openly tell your family and friends how much you are gambling, your gambling is in a healthy place.

How to Set Limits and Request Help


How to Set Limits in Your Account

After logging in to km98, go to Profile > Responsible Gaming. From there you can adjust deposit limits, session time settings, and time-out options. Changes take effect immediately.

How to Request Help via Live Chat

You can request any limit through Live Chat (24/7 in Myanmar language). For stronger tools such as self-exclusion, our support team will set them up for you directly. We will never judge any decision you make.

How to Contact Us by Email

To request a firm limit, send an email to [email protected]. Clearly state which limit you need and for how long — our team will act as quickly as possible.

Need Help?

If you feel that gambling is becoming hard to control, contact our Live Chat right away — we are available 24/7 in Myanmar language.

Email: [email protected]

All communications are kept confidential and we fully support whatever decision you make.

Under-21 Protection — For Parents


km98 is open only to players aged 21 and above. Parents can use parental control software to prevent children from accessing gambling websites on computers or mobile phones.

If you discover that a child or someone under 21 has accessed km98 from your device, contact us immediately at [email protected] — we will investigate the breach strictly.

Any account with clear evidence that the holder is under 21 will be closed immediately and any remaining balance will be returned. This is our firm policy and will not change.

Fair Play and Security


SSL Encryption

All players' funds and personal data are protected with SSL encryption. No third party can access them.

Fair Play

Games on km98 run on Random Number Generator (RNG) technology, meaning no one can predict or manipulate game outcomes in advance. Every player has an equal chance.

Myanmar Kyat Payments

Deposit and withdraw in Myanmar Kyat (Ks) via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer, so you can keep a clear view of your finances.

Responsible Gaming — Questions & Answers


At km98, you can set deposit limits (daily / weekly / monthly), a session time-out (1 day to 6 weeks), and self-exclusion (3 months, 6 months, 1 year). You can set these yourself from your Profile > Responsible Gaming, or request them through Live Chat.

No. Your account can only be reopened once the self-exclusion period has ended. This is a system we have deliberately designed to make your decision stick. After the period ends, you will need to contact Live Chat to reopen your account.

Time-out is a temporary break of 1 day to 6 weeks, suited for players who need a short pause from gaming. Self-exclusion suspends your account for 3 months, 6 months, or 1 year and is designed for dealing with more serious gambling issues. The policy is stricter and the duration is longer.

Reducing a limit (making it more restrictive) takes effect immediately. Increasing a limit (allowing more money or more time) requires a 24-hour cooling-off period under our policy — the change does not take effect right away during that period.

No. Your gaming history, financial details, and limit requests are all kept confidential with SSL protection. Under our privacy policy, no data is shared with third parties.

Yes. If you believe an account belongs to someone under 21, you can email us at [email protected]. If confirmed, that account will be closed immediately. Protecting minors is one of our top responsibilities.

Play safely and have fun

At km98, you can set your own limits and play games for entertainment.
Make the right choice for yourself and your family.

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